Cancellation & Refund Policy
Last Updated: [August 2025]
At NodeReactJS.com, we are committed to providing high-quality courses and ensuring customer satisfaction. Please review this policy carefully before making a purchase.
1. Refund Eligibility
A. Timeframe & Conditions
- Refund requests must be submitted within 7 days of the original purchase date.
- To qualify for a refund:
- You must not have completed more than 20% of the course content (as tracked by our system).
- The request must include a valid reason (e.g., technical issues, dissatisfaction with content).
B. Non-Refundable Cases
Refunds will not be granted if:
- The refund request is made after 7 days of purchase.
- You have exceeded 20% course completion.
- The reason for the refund is deemed unreasonable (e.g., changed your mind after extensive usage).
2. Cancellation Policy
A. Before Course Access
- If you cancel before accessing the course materials, you may be eligible for a full refund (subject to Section 1).
B. After Course Access
- Once course access is granted, cancellations are not permitted, and no refunds (full or partial) will be issued.
3. How to Request a Refund
To initiate a refund:
- Email us at [email protected] within the eligible timeframe.
- Include the following details:
- Full name
- Order number (or transaction ID)
- Reason for the refund request
- Our team will review your request and respond within 3-5 business days.
Approved refunds will be processed to the original payment method within 7-10 business days (timing depends on your bank/payment provider).
4. Exceptions & Discretion
- NodeReactJS.com reserves the right to deny refund requests that do not meet the stated criteria.
- In exceptional cases (e.g., course discontinuation, major technical failures), we may offer refunds or alternatives at our discretion.
5. Contact Us
For refund-related questions or disputes, contact us at:
📧 [email protected]
